Terms of Use and Privacy Policy
Effective Date: May 1, 2026
Website: alphagetravel.com
Owner: Alphaget Travel & Cargo Services
Contents
- Introduction
- Acceptance of Agreement
- Use of the Site
- Travel & Cargo Services
- Payments & Pricing
- Intellectual Property Rights
- User-Generated Content
- Third-Party Links
- Disclaimers & Limitation of Liability
- Indemnification
- Privacy Policy
- Termination
- Governing Law & Jurisdiction
- Changes to Terms
- Contact Us
Note: Please read these Terms of Use carefully before using our website or engaging our services. By accessing this site or submitting a quote request, you confirm that you have read, understood, and agree to be bound by these terms.
- Introduction
Welcome to the Alphaget Travel & Cargo Services website (the “Site”). Alphaget Travel & Cargo Services (“we,” “us,” or “our”) provides travel and cargo services including flight ticketing, hotel reservations, cargo and freight solutions, corporate travel management, group travel coordination, and visa assistance.
By accessing or using this Site, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with any part of these Terms, you should discontinue use of this Site immediately.
- Acceptance of Agreement
By using this Site, you enter into a legally binding agreement with Alphaget Travel & Cargo Services. These Terms constitute the entire and only agreement between us and you regarding use of this Site and supersede all prior agreements, representations, or understandings relating to its content and services.
We reserve the right to update or modify these Terms at any time. Continued use of the Site following any changes constitutes your acceptance of the revised Terms.
- Use of the Site
Eligibility: By using this Site, you confirm that you are at least 18 years old, or that you have obtained the legal consent of a parent or guardian to access and use this Site on your behalf.
Permitted Use: You may use the Site for personal and legitimate business enquiries related to travel and cargo services. Commercial reproduction, resale, or misuse of Site content is not permitted without our express written consent.
Restrictions: When using this Site, you agree not to:
- Violate any applicable laws, regulations, or international conventions
- Reproduce, modify, or distribute any part of this Site without our prior written permission
- Use automated tools, bots, scrapers, or scripts to access or extract data from the Site
- Impersonate any individual, company, or entity
- Introduce malware, viruses, or any harmful code that could disrupt the Site’s functionality
- Attempt to gain unauthorised access to any part of the Site or its underlying systems
- Travel & Cargo Services
Alphaget Travel & Cargo Services provides a range of travel and logistics services including flight ticketing, hotel reservations, air and ocean freight, customs clearance, door-to-door delivery, corporate travel management, group travel coordination, and visa assistance.
Accuracy of Information: We strive to ensure all information on our Site — including pricing, availability, and service descriptions — is accurate and current. However, we do not warrant that all information will be entirely free from errors. Any discrepancies should be reported to us immediately at info@alphagetravel.com.
Booking Terms: All bookings are subject to availability and formal confirmation by Alphaget Travel & Cargo Services. A reservation is not considered confirmed until you receive written or electronic confirmation from our team. Quote requests submitted through the Site do not constitute a binding booking.
Cargo Shipments: All cargo and freight services are subject to carrier terms and conditions, applicable customs regulations, and the laws of origin and destination countries. Alphaget Travel & Cargo Services is not liable for delays, losses, or damages arising from customs holds, carrier failures, or force majeure events.
Changes & Cancellations: Modifications or cancellations to confirmed bookings may be subject to fees as outlined by the relevant airline, hotel, or freight carrier. Users are responsible for reviewing individual service provider policies prior to confirming a booking with us.
Note: Visa assistance is provided as a support service only. Alphaget Travel & Cargo Services does not guarantee visa approval, which remains at the sole discretion of the relevant embassy or immigration authority.
- Payments & Pricing
Currency: All quoted and invoiced amounts will be specified in the currency agreed upon at the time of booking. Unless otherwise stated, prices are quoted in US Dollars (USD).
Payment Methods: We accept bank transfers, mobile money, and major credit and debit cards. All payments are subject to validation checks and must clear before a booking is confirmed.
Price Changes: Prices quoted on the Site or in communications are indicative and subject to change without notice, particularly for flight fares and freight rates which fluctuate with market conditions. Alphaget Travel & Cargo Services reserves the right to correct any pricing errors, including after a quote has been issued.
Refunds: Where a refund is applicable, it will be processed in accordance with the relevant service provider’s refund policy. Refunds may take up to 14 business days to be reflected in your account. Some bookings — particularly non-refundable fares or advance cargo shipments — may not be eligible for refund.
Important: Alphaget Travel & Cargo Services is not responsible for currency fluctuations, bank fees, or third-party charges incurred during payment processing.
- Intellectual Property Rights
Ownership: All content on this Site — including text, graphics, logos, images, icons, and software — is the property of Alphaget Travel & Cargo Services or its licensors and is protected by applicable intellectual property laws.
Limited Licence: You are granted a limited, non-exclusive, revocable, and non-transferable licence to access and use this Site for personal and legitimate business enquiry purposes only. No content may be copied, reproduced, republished, distributed, or used commercially without our prior written consent.
- User-Generated Content
Responsibility: Where you submit reviews, feedback, testimonials, or other content through our Site or any linked platform, you are solely responsible for ensuring that content is accurate, lawful, and does not infringe on the rights of others.
Prohibited Content: You may not submit content that:
- Is defamatory, abusive, obscene, or offensive in nature
- Infringes on the intellectual property or privacy rights of any third party
- Promotes violence, discrimination, harassment, or unlawful activity
- Contains misleading, false, or fraudulent information
Licence: By submitting any content to us, you grant Alphaget Travel & Cargo Services a non-exclusive, royalty-free, perpetual, and irrevocable right to use, adapt, publish, and distribute that content across our website and marketing materials.
- Third-Party Links
Our Site may contain links to third-party websites, including airline booking platforms, hotel providers, cargo carriers, and partner services. These links are provided for your convenience only. Alphaget Travel & Cargo Services is not responsible for the content, privacy practices, or reliability of any third-party website, and inclusion of a link does not constitute an endorsement.
We encourage you to review the terms and privacy policies of any external website you visit.
- Disclaimers & Limitation of Liability
No Warranties: This Site and all its content are provided on an “as is” and “as available” basis. Alphaget Travel & Cargo Services makes no express or implied warranties regarding the accuracy, reliability, completeness, or fitness for a particular purpose of any content or service offered through this Site.
Limitation of Liability: To the maximum extent permitted by law, Alphaget Travel & Cargo Services shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of this Site or any services arranged through it.
Travel & Cargo Risks: Users acknowledge that travel and international freight involve inherent risks, including delays, cancellations, weather disruptions, customs holds, and other unexpected events. Alphaget Travel & Cargo Services acts as an intermediary and is not liable for losses, damages, or additional costs incurred due to the actions or failures of third-party carriers, airlines, hotels, or government authorities.
Important: We strongly recommend that all travellers and shippers obtain appropriate travel insurance and cargo insurance before confirming any booking or shipment.
- Indemnification
You agree to indemnify, defend, and hold harmless Alphaget Travel & Cargo Services, its affiliates, directors, employees, and agents from and against any claims, damages, liabilities, losses, and expenses — including reasonable legal fees — arising out of or related to your use of this Site, your breach of these Terms, or any content you submit.
- Privacy Policy
Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By using this Site, you consent to the data practices described in that document.
We are committed to handling your personal data with care and transparency, in accordance with applicable privacy laws.
- Termination
Alphaget Travel & Cargo Services reserves the right to suspend or terminate your access to this Site at any time, without prior notice, if we believe your conduct violates these Terms, is harmful to other users, or is otherwise detrimental to Alphaget or its services. Termination does not affect any rights or obligations that arose prior to the date of termination.
- Governing Law & Jurisdiction
These Terms of Use shall be governed by and construed in accordance with applicable laws in the jurisdiction in which Alphaget Travel & Cargo Services operates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the relevant courts in that jurisdiction.
Where clients engage our services internationally, we aim to resolve disputes amicably before pursuing formal legal proceedings.
- Changes to Terms
Alphaget Travel & Cargo Services reserves the right to modify these Terms of Use at any time. Updated Terms will be posted on this page with a revised effective date. It is your responsibility to review these Terms periodically. Continued use of the Site following any modifications constitutes your acceptance of the updated Terms.
For material changes, we may also provide notice on our homepage or by email where we hold your contact details.
- Contact Us
If you have any questions, concerns, or feedback regarding these Terms of Use, please get in touch:
📧 info@alphagetravel.com
📞 +123 456 7890
💬 WhatsApp — available on our website
📍 Address available on request
Note: We aim to respond to all legal and compliance enquiries within 5 business days.
© 2026 Alphaget Travel & Cargo Services. All rights reserved.